WebRTC and Session Border Controllers: A Match Made in Heaven
TMCnet Contributing Writer
Recently on Sonus’ blog, the company’s principal product manager, Ingrid Tremblay, brought up a good point: WebRTC doesn’t replace any existing technology. This might not seem like a significant revelation, but think about it for a minute. It’s actually rare these days for a completely new, innovative game-changer to hit the market, but such is the case with WebRTC.
Sonus knows this. Indeed, Nancy Maluso, VP & GM for communication applications at Sonus, earlier this year said in an interview with TMC (News - Alert) that WebRTC has enabled “simpler ways to communicate through a common tool — the browser.” She went on to emphasize that WebRTC’s real value stems from its ability help Web-based applications deliver value to customers.
Tremblay makes this same point in her blog post, highlighting the fact that WebRTC “extends communications across the Internet and exposes these communications services to potentially any Web-based application.” Of course, this applies to mobile applications as well.
With WebRTC, it’s possible to embed communications into any application on practically any platform. While this may not seem like a big deal, consider how important even the smallest of conveniences are for users; being able to communicate directly with support staff without even having to leave an app is a pretty major convenience. Such uses of WebRTC are pretty convenient for developers too as they can be implemented very easily.
It’s pretty appropriate that Sonus, a SIP and SBC company, has taken such an interest in WebRTC, not only because of the obvious communications connection, but also because SBCs and WebRTC have a certain level of synergy when combined. As Mohan Palat (News - Alert), a member of Sonus’ product marketing team, pointed out when discussing the importance of session border controllers in WebRTC deployments, there are security and interoperability issues that can come up in a WebRTC deployment that are nicely addressed by an SBC.
Edited by Rachel Ramsey