November 15, 2012
Sonus Networks and TriCore Solutions to Implement and Support Microsoft Exchange Managed Services
By Rich Steeves TMCnet Web Editor
Sonus Networks (News - Alert) is a leader in the SIP communications space, providing session border controllers and other services to businesses of all sizes. In its quest to provide the best quality products and services to its customers, it has teamed up with many successful companies over the years. One company it has worked closely with is TriCore Solutions, which has provided managed application and infrastructure services and strategic consulting to Sonus for years now.
Recently, the two companies expanded their working relationship. After the success of the cloud-based Oracle (News - Alert) E-Business Suite implementation and hosting support, TriCore has stated that it will extend the application outsourcing relationship with Sonus through the implementation and support of Microsoft (News - Alert) Exchange Managed Services.
"We are always looking for ways to achieve operational excellence while driving technological innovation to meet current and future needs of the company," Bill Scudder, Sonus CIO and vice president, said in a statement. "We are leveraging cloud-based solutions for efficiency and time-to-value advantage. By working with TriCore, they assume responsibility for back office technology and support staff while keeping our critical applications running 24x7x365. With the addition of mission critical email capabilities to their portfolio of services, we have moved another application into the cloud without adding another vendor to our management responsibilities."
For its part, TriCore is alwo excited about the expansion. "We are extremely happy to further the relationship we have built over the past five years with Sonus," said Robert Forman, president and CEO of TriCore. "It is great for all stakeholders when we can satisfy a need and then provide additional capabilities as a customer grows and their business demands allow us to grow with them.”
Recently, Sonus announced that its CEO, Ray Dolan, would be speaking at several investment conferences in New York and Arizona.
Edited by Rachel Ramsey